At Gigzofy Incorporation (“Gigzofy”, “we”, “us”, or “our”), your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, SaaS platform, applications, and digital services (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our Services.

1.1 Personal Information

Information that identifies or can be used to identify you, such as:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing and payment details
  • Job title or role
  • Login credentials
1.2 Business Information
  • Business name and registration details
  • User data entered into our SaaS platform (e.g., contacts, tasks, analytics, CRM data)
1.3 Automatically Collected Information

When you use our Services, we may collect:

  • IP address
  • Browser type
  • Device identifiers
  • Pages visited
  • Clickstream data
  • Time spent on the platform
  • Usage logs and system performance data
1.4 Third-Party Data

We may receive information from third-party integrations or partners when you connect external services like Google, Facebook, or analytics tools.

2. How We Use Your Information

We use the information collected to:

  • Provide, manage, and improve our Services
  • Personalize your user experience
  • Communicate with you regarding updates, support, billing, and offers
  • Process payments and transactions
  • Analyze usage trends and enhance performance
  • Enforce our Terms and Conditions
  • Comply with legal obligations
3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Your consent
  • The necessity of processing for the performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests (e.g., improving services, fraud prevention)
4. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following ways:

4.1 With Service Providers

We may share information with third-party vendors, contractors, and agents who assist us with services like hosting, analytics, billing, or marketing. These providers are bound by confidentiality agreements.

4.2 With Integration Partners

If you use integrations (e.g., Google Workspace, Meta Ads), we may exchange data with those platforms as per your settings.

4.3 With Legal Authorities

We may disclose your information if required by law or in response to valid legal requests such as court orders, subpoenas, or to investigate fraud or violations.

5. Data Retention

We retain your information as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your data at any time by contacting us, unless we are legally required to retain it.

6. Data Security

We take data protection seriously and implement industry-standard measures to secure your information, including:

  • SSL encryption
  • Firewalls and intrusion detection systems
  • Regular software updates
  • Role-based access controls

Despite our efforts, no method of transmission or storage is 100% secure. Use the Services at your own risk.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Data portability (if applicable)

To exercise any of these rights, contact us at support@gigzofy.in.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Analyze traffic and usage patterns
  • Personalize content and offers

You may manage cookie preferences through your browser settings or use browser plugins to opt-out of certain tracking.

9. Third-Party Links

Our website or platform may contain links to third-party websites or tools. We are not responsible for their privacy practices. Please review their policies before using them.

10. Children’s Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States, where data protection laws may differ. We take steps to ensure your data is protected in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our Services after changes are made implies your acceptance of the updated policy.

13. Contact Us

For any questions or requests related to this Privacy Policy, please contact:

Gigzofy Inc
Email: support@gigzofy.in
Website: www.gigzofy.in